Privacy Policy
Last updated: May 15, 2026
Susan Locht provides consulting, strategy, creative, marketing, writing, research, and related professional services.
This Privacy Policy explains what personal information I collect, how I use it, and how it may be shared when you visit my website, contact me, work with me, or pay an invoice.
Information I collect
I may collect personal information that you voluntarily provide, including your name, email address, phone number, business or organization name, project details, billing information, and communications related to our work together.
If you submit a contact form, send me an email, book a call, sign an agreement, or pay an invoice, I may collect the information needed to respond to you, provide services, maintain records, and manage payment.
My website, hosting provider, analytics tools, or other service providers may also collect limited technical information, such as IP address, browser type, device information, pages visited, referring website, and general usage information.
How I use information
I use personal information to:
Respond to inquiries
Communicate with clients and prospective clients
Prepare proposals, agreements, invoices, and project materials
Provide consulting and related professional services
Process payments
Keep business, tax, legal, and accounting records
Improve my website, services, and client experience
Protect against fraud, unauthorized activity, and misuse
Comply with legal and regulatory obligations
Payment processing
Payments may be processed through Stripe or another third-party payment processor.
When you pay an invoice online, your payment information is handled by the payment processor. I do not receive or store your full bank account, credit card, or debit card details.
Stripe and other payment processors may collect and process personal information and payment-related information according to their own privacy policies, security practices, and legal obligations.
How information is shared
I do not sell personal information.
I may share limited personal information with trusted service providers and professional advisors who help me operate my business, including:
Payment processors
Website hosting providers
Email and communication tools
Scheduling tools
Bookkeeping, accounting, tax, or legal advisors
Cloud storage and business software providers
I may also disclose information if required to comply with law, respond to legal process, enforce agreements, protect rights and safety, prevent fraud, or complete a business transition if applicable.
How information is disclosed
Information may be disclosed electronically through secure business tools, payment systems, email, cloud-based software, or professional service platforms. I share only the information reasonably necessary for the relevant business purpose.
Security
I use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission or electronic storage is completely secure, and I cannot guarantee absolute security.
Data retention
I retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal, tax, and accounting obligations, and enforce agreements.
Your choices
You may contact me to request access to, correction of, or deletion of personal information, subject to legal and record-keeping requirements.
You may also unsubscribe from marketing emails, if applicable, by using the unsubscribe link or contacting me directly.
International processing
Because I am based in the United States and may work with clients in other countries, personal information may be processed or stored in the United States, Canada, or other locations where my service providers operate.
Children’s privacy
My website and services are not directed to children under 13, and I do not knowingly collect personal information from children.
Links to other websites
My website may contain links to other websites or services. I am not responsible for the privacy practices, content, or security of third-party websites.
Updates to this Privacy Policy
I may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact
For questions about this Privacy Policy, contact:
Susan Locht
susan.locht@gmail.com